Privacy Policy
Privacy Policy
This Privacy Policy describes how Divyansh Gupta – Proprietor (“Company”, “we”, “our”, or “us”) collects, uses, discloses, and safeguards your information when you visit or make a purchase from our website.
We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website, you agree to the terms outlined in this Privacy Policy as well as our Terms of Use.
This policy applies to all visitors, users, and customers who access or transact on our website.
1. Information We Collect
A. Personal Information
We may collect the following personal information when you interact with our website:
- Full Name
- Billing and Shipping Address
- Email Address
- Contact Number
- Order History
- Chat or customer service communications
- Information voluntarily submitted via email or contact forms
“Personal Information” refers to any data that identifies or can reasonably be used to identify an individual.
B. Payment Information
All payment transactions are processed through secure third-party payment gateways. We do not store credit/debit card details on our servers.
C. Automatically Collected Information
When you access our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Date and Time of Access
- Pages Viewed
- Referring Website
This data is collected for analytics, security, and performance optimization.
2. Use of Information
The information collected is used for legitimate business purposes, including:
- Processing and fulfilling orders
- Managing shipping and delivery
- Customer service and support
- Sending order confirmations and transactional emails
- Improving website functionality and user experience
- Marketing communications (with user consent)
- Fraud prevention and security monitoring
We do not sell or rent personal information to third parties.
3. Cookies Policy
Our website uses cookies to:
- Enhance browsing experience
- Analyze website traffic
- Remember user preferences
Users may disable cookies through browser settings; however, certain website features may not function optimally if cookies are disabled.
4. Data Security
Divyansh Gupta – Proprietor implements reasonable technical and organizational safeguards, including:
- SSL encryption
- Secure hosting environment
- Restricted access to sensitive information
- Regular system monitoring
While we strive to protect personal data, no digital transmission or storage system is completely secure. Users share information at their own discretion.
5. Third-Party Services
We may engage third-party service providers for:
- Payment processing
- Shipping and logistics
- Website analytics
- Marketing tools
These third parties have access only to the information necessary to perform their functions and are obligated to maintain confidentiality.
6. User Rights
Subject to applicable laws, users may have the right to:
- Access their personal data
- Request correction of inaccurate data
- Request deletion of personal data
- Withdraw consent for marketing communications
- Request information on data processing practices
Requests may be submitted using the contact details below.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.
8. Children’s Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
Divyansh Gupta – Proprietor reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Users are encouraged to review this policy periodically.
10. Contact Information
Trade Name: Divyansh Gupta – Proprietor
Phone Number: 9410057736
Email: divyansh.gpt@gmail.com
Physical Address: 11486-E, Sant Nagar Road, Rani Bagh, New Delhi – 110034, India