Return & Refund Policy

Return & Exchange Eligibility

Please note that all products purchased from our website are not eligible for return or exchange. We request customers to review product details carefully before placing an order.

Damaged, Defective, or Incorrect Product

In the unlikely event that you receive a damaged, defective, or incorrect product, you must notify us within 24 hours of delivery.

To initiate a resolution process, please ensure the following:

A clear unboxing video (recorded from the moment the package is opened)
Clear photographs of the product showing the issue
Images of the original packaging

Kindly email all required evidence along with your order details to:

customercare@afterhues.com

Our team will review your case and take appropriate action at the earliest.

Failed Online Transactions

For unsuccessful or failed online transactions, the refund will be automatically processed to the original source account within 7 working days.